Contact Technology Services

  • The Technology Services Department utilizes a central service desk, and teams of trained and certified service desk technicians, field technicians, network technicians, and application support specialists to manage and support district technology resources.

    Due to the volume of support provided, we ask all requests for support be routed through the service desk instead of contacting technicians directly.

  • Submit a ticket

    Submit a Ticket

    A service ticket is the most efficient way to receive service from Technology Services. Tickets are responded to between 7 a.m. and  5 p.m. Monday-Friday.

  • Submit a ticket

    Call the Service Desk

    Call 3HELP (34357) within the District or (651) 603-HELP from a non-District telephone.

Location

Technology Services' Leadership Staff

Last Name First Name Title Email Phone Number
McHenry Mario Interim Executive Director of Technology Services mario.mchenry@spps.org 651-503-8392
Friedman-Shedlov Dan Technology Services Manager, Application Services dan.friedman-shedlov@spps.org 651-744-3811
Harvey Chad Technology Services Manager, Field Services chad.harvey@spps.org 651-603-4983
Rogers Craig Technology Services Manager, Field Services craig.rogers@spps.org 651-603-4984
Shine Vicky Technology Services Manager, Service Desk vicky.shine@spps.org 651-603-4908
Darsow Jeff Supervisor, Print Copy and Mail Center jeffrey.darsow@spps.org 651-603-5011
Coker Babalola Project Manager, Technology Services babalola.coker@spps.org 651-744-7107
Flotterud Brian Director of Technology Support Services brian.flotterud@spps.org 651-744-1004
Jorissen James Management Assistant james.jorissen@spps.org 651.767.8121